Young or old, people today is always on the move–rushing here and there from morning until night. However we constantly need to be updated on other matters such family, friends, or even work. This is when mobile apps developer see sudden surge in demands for mobile apps; from e-commerce store to music apps.
Anyone who is involved with e-commerce know that smooth and efficient communication is one of the key factor determining the success of an e-commerce business. Hence the development apps for their business will let them have efficient and smooth communication with their customers. So it is important for anyone looking to build a mobile app for their business to follow these tips.
Research On The Mobile Developer
You will spending and investing precious resources when building and developing a mobile app. Hence finding a great and reliable mobile app developer agency or company is crucial. So how to find a reliable mobile app developer agency or company? Well, you can always search around the Internet about the particular agency that you are going to hire, check their website (if the agency has one) and their recent work. Also, make sure to check out the agency from employee’s perspective, because a happy employee equals to great results
Another matter you need to address is regarding customer service delivery. You will be asking the mobile app developer to build a service oriented mobile app that won’t require direct physical contact between buyer and seller, hence the mobile app that is going to be built need to have excellent and smooth communication ability and this can only be done if the developer themselves have great understanding on customer service. So how to check a developer customer service? You can evaluate on how they respond and work with your questions and demands. A good customer service will always give replies that satisfying, polite and if immediately.
Efficient And Effective
Both customers and sellers want to cut down the cost they spend on a merchandise. But this doesn’t give licence to lower the quality for the sake of getting more profit. So the app must be cost effective and serves the purpose of its development. What you need to do is to look for is a good app developer and a good app developer has mixture of expertise, cost and pricing that are reasonable. You’ll need to do some research before you can find the right and good app developer.
Out Of The Box
There tons of mobile app developer companies and agencies out there, but what makes a mobile app developer company or agency stands out from the rest is their work, ideas and designs. A great mobile app developer company must be able to think out of the box and attentive, not just great software skills, coping skills and development skills.
Online shopping somehow has become an essential part for majority of us, especially amongst the women. Oh, boy, don’t they have all sorts of shopping apps. Men are no different though, but most either have a Playstation Store app or Lazada only. But what does this entails for e-commerce? It means the competition is high in e-commerce industry. So if you’re just starting out with e-commerce, then you have your work cut out for you.
Learn From Your E-Commerce Customers’ Reviews!
Now that customers know your brand and using them, means they’re a part of business now. So they will be expressing their opinions on the products they’ve had used, both good and bad. Don’t only look at the positive ones, look at the negative comments as well (well as long as it’s no a pure hate and dissent comment). Don’t get triggered, instead look for the mistake that was mentioned and improve. This way, you shows that you care for your customers and their opinions, hence it will retain them and they might even bring new customers!
And the good reviews you received? Well, share them! Let the world know that you’re running a good business, convince them and build relationships with your customers.
Check And Proofread Your E-Commerce Contents
This may seem a little bit not-so-important and take for granted by some (majority). Well such thought could to downfall of your e-commerce site. Products description, banners etc. they must be proofread to ensure the text has some flavor to it and grammatically correct, interesting to be read. A boring, bland description text and mountains of grammar errors (looks like it was written by 5 years old) might scare away customers, because they might perceived you and your business are incompetent, not to mention suspicious. So be sure to proofread your e-commerce text content.
When a customer purchased an item from your store, it means that customer has built a trust on your store, so recommend similar items to them, let them know that you have other items that can help them. They’d be more willing to purchase more from you since they’re now more convinced. Take a look at this RM E-Commerce templates, it has the best functionality. Not only it makes your store looks sleek and neat, but the customers will feel that they are welcome because it seems you know and aware of their needs. This will be a great morale booster for your store, because customers feel that you show interest in their needs and wants.
It would be plain…idiotic if you don’t make your e-commerce store mobile friendly. Nowadays people browse for things to buy mostly do it from their smartphone and other mobile gadgets. So make sure to make this your first priority; Build bigger buttons, not nano sized buttons that makes users curse, and simple to navigate through, don’t build your site too complex that it requires users to algebra just to navigate through it. So make it simple and easy to navigate and use, i mean no one wants to waste their time just trying to figure out how to shop. They have stuffs to do and figure out. They better off shop somewhere else, which more easier to navigate through and looks great too.
Invest And Put Efforts Into E-Commerce Appearance And Functionality
It is a big fat lie if someone says “Uuu..to me appearance is not important, what matters is personality”. And this applies to websites/e-commerce, i mean, would you feel confident to shop at an e-commerce store that barely has layout design, item description and littered with pop ups? Of course not right? So get a designer to design your e-commerce store according to your business theme, a design that would be pleasing to the customers’ eyes. Not only that, make sure every buttons and pages functioning smoothly and seamlessly, and low page load time so customers have smooth and easy time navigating through your store. However if your store page crashed while a customer is browsing it or a button that doesn’t function, well, you can be sure that customer going to run to other better man, i mean, e-commerce store.
Then, invest on installing security on your e-commerce store to avoid from malware, bots and pop ups. Pop ups are especially annoying for customers because they want to browse through your store without any disturbance and smoothly. Just imagine while you browsing through a store to look for the item you want, these pop up ads keep on appearing, how annoying is that, no? So be sure to root them out if any and install proper protection against it.